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Book your flight effortlessly and explore the world

Choose from irresistible destinations. Moreover, relish the top-notch service during the trip. The airline provides a multitude of deals and discounts. You might want to explore an exotic destination with friends, or you might be going for a meeting. Get cheap tickets when making a new booking, along with flexibility and comfort. Here, you can familiarise yourself with the reservation process. Also, learn how to change or cancel the flight if required. Read along to get all the essential information.

Steps to book a flight online-

  • Open the official website.
  • On the homepage, find the booking window.
  • Select the trip type.
  • Enter the details like the origin, destination, number of passengers and the travel dates.
  • Click the search tab.
  • A list of the available flights will appear on the screen.
  • Select a flight most suitable for you.
  • Enter the passenger details like the name, date of birth, phone number, and email address.
  • Make the payment.

Get a confirmation email from the airline with the detailed itinerary.

By following the steps above, a new reservation can be made via the official website. But if you are stuck at any step, get extra support by calling the customer service department. A representative will make the Airlines booking for you. After dialing the number, you will get IVR instructions. Follow the instructions to reach an agent and get the guidance.

How can I change my flight?

In case you have an erratic schedule, you may need to change your flight. The airline provides various channels to do so effortlessly. You may follow the steps below to change flight.

Steps to change the flight via online method-

  • Open the official website on a browser.
  • Click the Manage Trips tab.
  • Enter the passenger's last name and the booking reference, then click "Find reservation".
  • Select the booking.
  • Choose the Change Trip tab.
  • Enter the new travel dates and arrival/departure airport.
  • Select the new flight from the list.
  • Make the payment if required.

Get an email with the updates and all the details of the new flight.

Important details to keep in mind when you need to change your flight-

  • Check whether your ticket is unrestricted. You may change your flight for free if the ticket is refundable as per the refund policy.
  • Basic economy tickets are unchangeable.
  • You may have to pay the difference in fare, if any.
  • Change the flight free of charge through the official website in case the ticket is bought through a travel agency.

Method to change the flight at the airport-

You may change your flight at the airport. Go to the ticket counters. Then, provide the booking details, like the confirmation code and the last name of the passengers. Ask for the available flights as per your needs. Choose the new flight, and the agent will change your flight on your behalf.

Same-day flight change-

Change the flight on the same day as the departure is scheduled by opting for the same-day flight change. But the following conditions apply.

  • It depends on seat availability.
  • The new flight should have the same origin and destination as the original flight.
  • This will be confirmed within 24 hours of the departure.

How do I request to standby for an earlier flight?

Request to standby for an earlier flight by contacting a customer service agent at the airport kiosk or by visiting the official website.

What is the standby policy?

If the same-day flight change is not yet confirmed, you may opt to fly standby on an earlier flight with same-day standby.

Ways to get free cancellation-

You might be able to cancel your ticket for free. It depends on the cancelation policy given below.

  • Cancel your ticket within 24 hours of reservation to get a full refund, given the departure of the flight is after 2 days.
  • This rule does not apply to group reservations.

Can I cancel the ticket after 24 hours?

Yes, it will not be free of cost. Pay a fee when you cancel the ticket after the 24-hour risk-free period. Also, You may get a refund in the form of travel credit.

Note- Basic economy tickets will not be refunded.

Why wait any longer? Now you have the guide to book the flight. Pack the bags and prepare to venture into the next adventure. Leave the uncertainty behind you as you may cancel and get a full refund. Find the solutions to all your travel queries by contacting the airline. Go to the official website or call the customer service department. The airline will be available 24/7 so that the trip is hassle-free.